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      Essilor

      Part of EssilorLuxottica

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      Related searches: Essilor reviews | Essilor jobs | Essilor salaries | Essilor benefits
      Essilor interviewsEssilor Customer Service Manager interviewsEssilor interview


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      Customer Service Manager Interview

      Sep 29, 2015
      Anonymous Interview Candidate
      Elmira, NY

      Other Customer Service Manager Interview Reviews for Essilor

      Customer Service Manager Interview

      Feb 20, 2020
      Anonymous employee
      North Hollywood, CA
      Accepted offer
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Essilor (Elmira, NY) in Sep 2015

      Interview

      The interview process for Essilor is quite extensive and very thorough. I applied the end of August online and was contacted by a recruiter mid September. I did an initial phone interview with the recruiter, a week later then did an interview on location with 2 employees, one week after that another on location interview was conducted and finally a final interview was conducted via phone with HR. Unfortunately, after the long process and being the prime candidate, the position was put "on hold".

      Interview questions [1]

      Question 1

      What is your customer service perspective?
      1 Answer
      3
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Essilor (North Hollywood, CA) in Jun 2018

      Interview

      The interview process took 3 weeks - 1. Phone Interview, 2. In person with 2 people, and 3. A panel interview with 6 people. Too Many people in my opinion, as 3 were not stakeholders.

      Interview questions [1]

      Question 1

      Lots of questions about background?
      Answer question

      Customer Service Manager Interview

      May 23, 2012
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Essilor in Mar 2012

      Interview

      1) Phone interview with recruiter 2) Schedule interview by another recruiter. 3) Personality test. 4) Face to face interview with hiring manager and HR 5) Last 2nd round face to face interview with hiring manager and area manager.6) After 3-weeks I am still waiting for a call for a Y/N response, very inconsiderate and unprofessional.

      Interview questions [1]

      Question 1

      How do you deal with an employee that refuses to follow your instructions.
      Answer question