Enterprise Mobility Customer Service (CSR) interview questions

Talked on the phone. They just asked basic questions. Got to do the in person interview. Felt like they wanted a some one less creative. I sat with two people. Both of them managers for the department. The in person lasted 2 hours.

Applied for position online from Indeed. The HR department sent an email to confirm a phone interview. In the phone interview, I told her about my experience working in a call center. I was instructed to take a skills assessment at CareerSource before interviewing at the call center. The interview at the call center went well. The interviewers were friendly and professional. I was pretty nervous. After, the interview I sat down with an agent and listened to some calls. A couple weeks later I was called and offered the position and asked to do background check.