I applied through a recruiter. I interviewed at Discover (Phoenix, AZ) in Sep 2016
Interview
In person on site interview, takes about three weeks to get through the entire process. Please ensure you research the company. The HR department was very easy going. The questions are challenging if you don't research the company.
Interview questions [1]
Question 1
Tell me about a time when you had to help a challenging customer. What was the problem and how did you handle the issue?
Very easy. They get to know you better and explain the job process. Working in collections isn't for everyone so they are there to let you know expectations plus goals.
Interview questions [1]
Question 1
Q: What was the most difficult work experience you've had?
Simple interview reviewing coding challenge, make sure you don’t cheat on the challenge. You’ll be caught, better to just be honest. I know people who just did 1/4 questions and got it