Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
Interview process was 2 stages with initial screening and last stage about past experiences and technical troubleshooting. You will also do some assessment as well for technical resolution processes via phone and online
Interview process was easy. There is 5 stages to clear.
1. HR round
2. Basic english test in which you have to write 300 words paragraph in 20 minutes.
3. Most important - writing and speed test on computer.
4. Speed test with minimum time
5. Most important - Interview with manager.
Interview questions [1]
Question 1
Are you comfortable with night shift?because there is 24/7 shift timings.
I applied in-person. The process took 1 day. I interviewed at Concentrix (Manila, ) in May 2021
Interview
It was easy and took me just 1 day for the whole hiring process to complete, I was interviewed by the people from recruitment, HR, and my final interview was handled by a Team Leader.