Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Concentrix (Gurgaon, Haryana) in Jan 2026
Interview
I answered everything correctly and interview went really well but still i was rejected. They were looking impressed during the interview but still there was disappointing response from them. I was certain that i will get into.
Interview questions [1]
Question 1
They asked me if children should be given cellphone.
Very simple and easy the staff was very nice and very helpful with any questions. Not the most professional I’ve seen but it was easy. The pay is not very great for the work you do.
I applied online. I interviewed at Concentrix in Dec 2023
Interview
Entrevista amigable y sencilla, la reclutadora fue muy amable
El único punto malo que le veo es que te hacen esperar mucho tiempo y te hacen un test de drogas pero una persona que te hace el test entra contigo al baño
Interview questions [1]
Question 1
Cuánto tiempo estuviste en tus trabajos anteriores?
Qué actividades desempeñabas?