Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Concentrix (São Paulo, )
Interview
Bacana, mesmo tendo durado um bom tempo no processo seletivo fazendo provas em inglês e português, e após isso foi a entrevista reservada em uma sala para os recrutadores saber um pouco sobre a pessoa em questão.
I applied online with Concentrix. Then I received a number of emails , the first email being a "Thank You for applying". Then I was sent an email to schedule an interview over the phone. The over-the-phone interview lasted about 25 minutes. Afterwards the interviewer proceeded to say I will be contacted with 48 hours if I was selected for hire.
I applied online. The process took 1 day. I interviewed at Concentrix (Belfast, Irlanda del Norte) in May 2017
Interview
I was not interviewed for the role that I applied for. They brought me a printed document, printed on the wrong side, had to pretend I was selling something. then they pretended to have a competency interview for me, but it was a charade. interviewers could not spell simple words, no professionalism whatsoever.