Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Concentrix (São Paulo, )
Interview
Não gostei do primeiro processo seletivo, onde fiz para o processo Apple, achei a avaliação confusa e não gostei do método de avaliação, pois uma única prova não pode desqualificar alguém.
I applied through an employee referral. I interviewed at Concentrix (Sofía, ) in May 2017
Interview
There is an Phone interview, face to face interview and other interview with specialist, depending of the project. Then I passed trough many steps like phone, face to face and training interview