Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied online. I interviewed at Concentrix (Aberdeen, SD) in Nov 2017
Interview
it was just a telephone interview and not video which really surprised me. it was a very lengthy process from start to finish. it took about 3 weeks from the time that I applied until the time that i was hired.
Interview questions [1]
Question 1
there were only questions about what would you do situations
I applied through an employee referral. The process took 3 days. I interviewed at Concentrix (Sofía, ) in Nov 2015
Interview
very standard and a bit boring but I think it depends 100% on the person who is interviewing you. My interview was with a former Team Leader of an internal team. Although he wasn't very interested in being there, I've heard that the other interviewers ask very interesting questions
I applied online. The process took 3 days. I interviewed at Concentrix
Interview
Interview process and questions easy. Process took about a week to complete. Job was offered after interview. They asked simple tech questions. Went over salary and schedule expectations. Overall very easy interview