Applied in person with Resume and Cover Letter, received paper application to fill out. At least a month process to receive a phone call for interview. The General Manager was an acquaintance through the Center where I was a Manager at another Retailer. Unfortunately, the GM was quite rude, very condescending, cut the interview short by asking if there were any questions to be answered. About a week later, received a phone call stating the position was filled. Would love to work for Coach in Management, but this GM apparently plays favorites and is the Gatekeeper, which roadblocks great talent for being considered.