I applied online. The process took 3 weeks. I interviewed at Coach (New York, NY) in Mar 2015
Interview
Quick phone interview with HR representative to assess fit. In-office interview with two directors consisting of business cases. Both cases were aligned to the business and were of issues they had recently dealt with internally. Do some research about their current business strategy and business challenges.
In-office final round with division leader in-office includes meetings with other Senior Strategy Analysts.
Interview questions [1]
Question 1
Coach's new head of design is considering expanding offerings to include coats. What should we consider in-store with this new addition?
I applied online. The process took 5 days. I interviewed at Coach (Natick, MA) in Nov 2012
Interview
I received a phone call from the store manager she seemed interested enough in my resume to ask me to come sit down for an interview. I arrived early and waited about 10 minutes after my interview time, come to find out it was a group interview between another girl and myself. The manager seemed as if she had a bad mood and wasn't really interested in what I had to say. The questions that the other girl couldn't answer, I could answer she didn't really seem impressed.
I applied in-person. I interviewed at Coach (Vancouver, BC)
Interview
It was a group interview. Very straightforward. We sat in a circle and took turns answering the same question. The downfall would be being the last person to answer because it sounds like you're copying everyone else's answer (unless you have something to add on or have a different answer).
Interview questions [1]
Question 1
Why do you want to work here? What do you know about Coach? How would you handle an angry customer?