I applied in-person. I interviewed at Coach (Tannersville, PA) in Mar 2017
Interview
The interview process has very easy questions. The questions mostly had to do with your availability and openness to work on weekends, nights, and holidays. I told them I was always available to work.
I applied in-person. I interviewed at Coach (Hackensack, NJ) in May 2017
Interview
After a brief phone interview I was scheduled for an in-person interview. I met with an assistant manager who asked questions about my approach to customer service. She also tried to gauge my work ethic.
Interview questions [1]
Question 1
How have you handled a difficult co worker?
What would you do if a customers was unhappy about her purchase after she has worn it for a month?
Long; 3 separate interviews. First was group interview, then a phone call with management, after an in person with sales force team. No clear indication of who I was to be answering to.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer.