I applied in-person. The process took 5 days. I interviewed at Coach (Toronto, ON) in Oct 2015
Interview
Group interview, asked typical customer service / sales related questions like "how do you get a client to come back?" "What does coach mean to you". We didn't have to fight to answer questions, the manager took turns asking the questions. Didn't feel like I was competing with the other candidates which made me feel less nervous. Manager gave fair chance for everyone to answer
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
