I applied in-person. The process took 1 week. I interviewed at Coach (Columbia, MD) in Aug 2012
Interview
The interview process is done in two steps. The first interview is done with the hiring manager (usually the Assistant Store Manager) who does an interview in a group. They ask about your lifestyle and standard interview questions and also "why do you want to work for Coach?" As long as you do a quick google search about the company and what their goals as a business are, you are golden. Make sure you speak up, speak clearly, and intelligently.
If you get called back, you will be interviewed by the Store Manager who asks similar questions, but it is one-on-one. During the interview they ask you for specific lifestyle questions ("can you tell me a scenario where...?") and at the end of the interview they ask if you have any questions for them. Make sure you ask questions. They like curious people because it shows incentive and interest in the company.
Interview questions [1]
Question 1
Can you tell me a time when you came across a difficult situation and how you handled it (not related to school)?
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
I applied through a staffing agency. The process took 1 week. I interviewed at Coach (Singapur)
Interview
Pretty easy and standard questions which were not very tough. They wanted to see my the personality and attitude towards work. Overall it was a good interview and they were very nice and polite.
