I applied in-person. The process took 3 weeks. I interviewed at Coach (Houston, TX) in May 2012
Interview
Met with 3 manager overall - Hiring Manager, Assistant Manager and the Store Manager (offering)
Did about 1 interview a week with the last one being a job offering
Dress like them, very simple and preferably no logos.
Know background of company, nothing too hardcore but know names, dates or just icons.
Know the history or be interested in learning more of the history and wanting to grow with the company.
Interview questions [3]
Question 1
Describe a time you had to deal with a difficult issue/ customer and how did you resolve it ?
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
I applied through a staffing agency. The process took 1 week. I interviewed at Coach (Singapur)
Interview
Pretty easy and standard questions which were not very tough. They wanted to see my the personality and attitude towards work. Overall it was a good interview and they were very nice and polite.
