Cintas Sales Service Representative interview questions

There are two rounds of interviews. Both of them consist of situational questions, such as, "name a time a customer was unhappy and you did something to make things right".

Long process. The first interview was a quick 20-minute phone call to go over the basics (e.g. do you have a valid driver's license, what is your work/school experience, etc). The 2nd interview was virtual. The interviewer was extremely friendly. Asked the standard STAR format questions (e.g. tell me about a time when...). Lasted about 30-45 minutes. The second interview was also virtual and they asked more STAR questions. That one was about 30 minutes. All around a simple process. Interviewers were very nice.