I went through a 4 step interview process including the ride along. I think it came down to the GM deciding it wasn't a good fit. Very top heavy management but very professional. Don't forget your suit.
Interview questions [1]
Question 1
Tell me about a time you made a mistake and did you tell your boss.
Ride alongs and multiple interviews. More time consuming than you'd expect, but worth the effort as it results in dedicated, competent staffing. They'll make sure you're a fit for the job, which isn't for everyone due to the physical, high energy and thorough nature of the day to day activities.
Went smoothly. Asked basic questions. Made me feel very comfortable. Great company to work for so far. Question: why do you want to work for Cintas? How would you handle push back?