Was nothing to ride home about. Long online application with a lot of assessment questions so be prepared to spend a considerable amount of your hour answer questions that feel like they have two correct answers.
Interview questions [1]
Question 1
Did not get there just think the application itself was dense.
The questions they asked were thorough and their attitude seemed welcoming and eager to hire. Main emphasis were questions about "Tell me about a time when you handled _________". Multiple interview process. Declined to move forward for personal reasons.
Interview questions [1]
Question 1
Something along the lines of "Tell me about a time when you had to handle a conflict with an irate customer"
I applied online. I interviewed at CarMax in Dec 2021
Interview
Phone interview - Approx. 60 minutes asking about background, customer service experiences, and identifying why you would be a good fit. be ready to go into detail on customer service-related questions
Interview questions [1]
Question 1
Explain in detail a negative situation with a customer and how you were able to turn it into a positive one.