I applied online. The process took 1 week. I interviewed at CarMax
Interview
Panel Interviews mostly done with 2 people. Interviews are done by a senior buyer and another buyer who alternate back and forth to ask 4-6 open ended questions. Then after the first panel interview a second group will come in and do the same. If you are good a 3rd interview with a senior manager who makes the actual decision will come in and either ask the same type questions or will just chat.
Very easy just tell a story that answers what the situation was, what you did and why and how it ended.
Interview questions [5]
Question 1
Tell me about a time your opinion differs from a managers
I applied online. The process took 3 weeks. I interviewed at CarMax (Newport News, VA) in Dec 2013
Interview
WOW.....phone, in person with panel and then a dreaded role play that info was left out of.........It was not pleasant as am into detail and not what ifs. my bad I guess....My advice from young interviewee, have fun...... not be creative and say or do what you feel will make the customer happy. Protocol ?? throw it out the window.....
Interview questions [1]
Question 1
The same questions over and over.......What was a time when you had an irate customer and how did you handle it? over and over and over