I applied through other source. The process took 1 day. I interviewed at CarMax (Irvine, CA) in Jan 2012
Interview
They have you do an online interview and then they have you speak to two managers and then they have you do a role play on presenting a vehicle to a customer.
Interview questions [1]
Question 1
Tell me about a time when you had to accomplish several tasks during a given amount of time.
Starts with less formal phone interview, then online personality testing which asks you the same questions 5 different ways to determine if you are being honest.
Next, it's an all work-day interview, which is a bit excessive for this level of job. I mean, if it was for an executive, I could understand all-day interviews (probably with multiple days - this was only 1 day).
Multiple interviews with many people. Mix of technical and behavioral questions with emphasis on behavioral. Then math and reasoning testing, a lot of percentages, charts, and reading comprehension...some of it a bit challenging.
To end, drug testing and authorizations for Social Security look-up so they can verify your salary...SS check is very intrusive but basically you have no choice if you want to proceed with hiring process.
It was a very thorough process and I actually enjoyed it, but the all-day interview was a bit excessive for this level of position and salary.
I applied online. The process took 2 weeks. I interviewed at CarMax (Albuquerque, NM) in Aug 2013
Interview
There was three different interviews. The first was a phone interview. They set up a time for some one to call you and ask you some basic questions about your personality. The second with a manager and the third with the general manager of the store. The phone interview was really easy. If you are excited for the opportunity then sound excited it will defiantly be a good thing. The second interview was the hardest. Just make sure that you study up on one of the cars that they ask you to study and you should be good. I would also recommend looking into MaxCare on there website. It is the insurance that they sell with the cars if you know about this it will defiantly impress them. The final interview was basically just the general manager making sure that you will fit in with his personality so be professional and personable and you should be good.