I applied online. The process took 5 days. I interviewed at CarMax (Los Angeles, CA) in Dec 2014
Interview
They called me, i went in. Did some role playing and i got the job. Try your best to sell. thats my advice to people looking for a job at carmax. thank youThey called me, i went in. Did some role playing and i got the job. Try your best to sell. thats my advice to people looking for a job at carmax. thank you
I applied online. The process took 1 week. I interviewed at CarMax (Roseville, CA) in Aug 2014
Interview
First I was contacted for a phone interview whixj lasted aboit 15 minutes. At the end of the interview I was told the interviewer wanted to set up an in-person interview. We set up the time right then on the phone. Due to the fact that my in-person interview was the same person who did my phone interview I had a second in-person interview directlt after the first. After the last interview I shadowed the office for an hour. This was me "interviewing them". After that I went into a small conference room and was told they would like to hire me. I signed papers and provided the urine sample that day.
Interview questions [1]
Question 1
Give an example of a time when you resolved customer conflict.
I applied online. The process took 5 days. I interviewed at CarMax (Las Vegas, NV) in Mar 2013
Interview
Online application, phone interview which lead to in person interview. Got asked a lot of "tell me about a time when..." questions for the first face to face interview. After that you sit in the showroom for a bit before another manager comes and speaks to you. Asks you a few more "tell me about a time when.." questions and asks for a mock car sale role-play. Essentially they want to see that you can ask "why" (in regards to this car, what are you using it for, etc") and tie that into some sort of recommendation to close the deal or test drive the car. After that, another meeting with a sales manager and the LGM to ask MORE "Tell me about a time when.." and then you sit in the showroom some more. Then they come and ask if you want a job and you pee in a cup and look at some papers and sign them and you're on your way. Took about 4 hours.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond for a customer?