I applied online. I interviewed at CarMax (Ellicott City, MD) in Nov 2013
Interview
They start with a phone interview and then come in for a conversation with managers. And computer programs/ questions. Come back to go through role play and panel interview. Offer and drug test same day. Meet you mentor and begin training on their schedule.
Interview questions [1]
Question 1
Tell us about a time when you had to go above and beyond your job for the customer
I applied online. The process took 2 weeks. I interviewed at CarMax (Davie, FL) in Sep 2013
Interview
Online application, then face to face interview, make sure to show them confidence and highlight any sales and customer service background you have, it is very important for CarMax you are a people person who can get along with a very diverse group and on your ability of built rapport with the customers.
Interview questions [5]
Question 1
Tell me about a time you showed word class customer service and beyond?
I applied in-person. The process took 3 weeks. I interviewed at CarMax (Greenville, SC) in Jan 2017
Interview
Phone interview. In person interview took over 3 hours. Interviewed by 3 people. The time involved to interview applicants is unessasry. The interview process gives a fictional outcome.