I applied online. The process took 3 weeks. I interviewed at CarMax (El Paso, TX) in Jul 2017
Interview
Phone interview, face to face interview, background check, one more face to face, and a drug test by mouth swab if selected. Used STAR format questions so be prepared to think of situations, tasks, assessments, and the result.
Interview questions [1]
Question 1
Tell me one time that you dealt with a difficult customer.
I applied through college or university. The process took 2 months. I interviewed at CarMax (Richmond, VA) in Oct 2016
Interview
Phone Interview, then full day interview at the office in Richmond. Went there the night before for a dinner with some associates and stayed at a hotel (they paid for).
They had 4-5 interviews, some behavioral, some case, and one with HR. They also provided lunch and conducted a drug test.
I applied online. The process took 1 week. I interviewed at CarMax (Norcross, GA) in Sep 2017
Interview
I applied through a internet hiring site and had a interview scheduled after taking an on line questionnaire at on of their stores they will have you sign off to have a background check, review of your credit history and driving record. If all comes back ok you will be scheduled for a second interview.
Interview questions [1]
Question 1
Tell me a time you went out of your way to help a customer.