I applied online. The process took 2 weeks. I interviewed at CarMax (Columbus, OH) in Jul 2015
Interview
First Carmax will set up a phone interview. If this is passed, there are one or two in person interviews. The phone interview is conducted by the management assistant, which is the person in the store location that handles HR duties such as hiring. The in person interviews are conducted by at least two different managers, one being the manager to which you will be reporting.
Interview questions [1]
Question 1
What experience do you have that is related to the position that you applied for?
I applied online. The process took 3 days. I interviewed at CarMax (Columbus, OH) in Sep 2015
Interview
Had a phone interview before being called in for an in person interview. Phone interview was fairly simple, was about 15 minutes long. Be prepared to wait. Took a short computer assessment (do you do drugs, etc.), then waited for a guy to ask me about 3 or 4 questions. Waited a few minutes again until another guy asked me a few questions. One more time with the head of the actual Business Office with some more questions, after that he made the offer. The questions themselves were not especially hard, I thought I had prepared quite well but there were still a few I had trouble with. Definitely take a few days before the interview to remember some situations from your previous job and write them down so you can be reviewing them and have them fresh in your mind. Have questions to ask after (what is a typical day like, why is this position available, did someone quit, is there room for advancement, etc.).
Typical interview stuff, look them in the eyes, be confident, blah blah blah. Even the questions I had trouble with I tried to have a good, strong follow-up. It's an intimidating interview because you talk with so many people, but they were all nice and willing to talk back with you.
Interview questions [3]
Question 1
Name a time when you showed leadership skills and how did it improve the work being done?
I applied online. The process took 1 day. I interviewed at CarMax (Irvine, CA) in Mar 2014
Interview
They interviewed me over the phone then brought me in to be interviewed by a few managers. The whole process was very easy and I made you feel comfortable yet on edge enough to bring your A game! They hired me on the spot!
Interview questions [1]
Question 1
How do I handle customers in difficult situations? What would you do if you have an issue and a manager is not around?