The process was 3 interviews and they can only see you. I was very fast and very easy just basic scenario questions. They were very friendly and it was quick. due to my work experience and education it was easier for me to answer the questions correctly.
Interview questions [1]
Question 1
Previous conflict resolution questions and how to handle irritated or impatient members
I applied online. The process took 2 weeks. I interviewed at CVS Health (Phoenix, AZ) in Aug 2022
Interview
Easy going polite and overall great experience . Everyone within the company is friendly and respectful . They motivated us and encouraged the new hired employees to do our best
I applied online. The process took 2 weeks. I interviewed at CVS Health (Fontana, CA) in Sep 2022
Interview
The Interview process took a little over two weeks. I applied online for the remote CSR position and received an email a week later for a phone interview. By the end of the conversation the recruiter scheduled me a second phone interview.
This second interview was over the phone with two supervisors and lasted approx 45mins. They were very dry and presented 5 different scenario questions, and asked me why I would be a good fit. Overall it was an okay interview interview experience. Mainly because it was over the phone which i am not used to and i was not able to see their facial expressions.
One week after my interview I received a phone call offering me the position.
Interview questions [1]
Question 1
Tell me about yourself?
What are your hobbies/ Tell us about yourself
Why did you apply for this job?
Tell me a time when you were an advocate for someone?
Tell me a time when you had to handle an angry customer?
Tell me somethings that frustrated you about your last job
Had to provide an internet speed test (remote job)