I completed an online assessment and then attended an Assessment Day at Heathrow. The day consisted of a Role Play, Group Task and then 2 to 1 interview. There was also a basic reaching test and you had to fill out a form about tattoos and piercings!
I applied online. The process took 1 week. I interviewed at British Airways (Londres, Inglaterra) in Dec 2019
Interview
Telephone Interview and exercise and presentation
Dislike phone interviews as you are on load speaker generally with the interviewers and so it echoes and the phone line can cut out so you are constantly saying, the line broke up, could you repeat the question please. Makes understanding those with strong accents even harder!
Too formal and structured, a 'get to know you chat' to start off with would be nice.
I applied online. I interviewed at British Airways (Londres, Inglaterra) in Oct 2019
Interview
The interview includes 2 scenarios, maths test and interview. One scenario was about the cancellation and use the iPad to find out alternative flight and another scenario was about colleague unusual behaviour. There was 5 test in maths about weight, money and time zone. The interview was about knowing about the candidate. As long as you are prepared you will be fine. Big advantage if you have experience in the industry.