2 Interviews consisting of a phone interview followed by a two person interview. The interviews were an hour long. Covered standard situational customer service questions. Background check as well as employee verifications were conducted by a third party.
I applied online. I interviewed at Bed Bath & Beyond (Union, NJ) in Sep 2018
Interview
First phone screening interview. Then I was asked to come into the office for 1:1 interview. I meet with many different people in one day for about 30 minutes each. Many times people will have a second interview, and meet with additional people. They took a while to follow up, but eventually offered the job. All up the interview process was about 3 months.
Interview questions [1]
Question 1
Mostly asked questions off of my resume/experience
I was able to use a text process to fill out the application. I was able to do it in the store and then someone spoke to me briefly. They set up a day and time for me to come back to speak to a manager.
Interview questions [1]
Question 1
About a difficult interaction I have had with a customer and how i handled it