I applied in the store with a paper application and received a phone call 4 days later. I was asked to come to the store for a 1 on 1 interview. I was interviewed in the stock room at the Downtown Crossing location in Boston MA. The interview consisted of the general questions "How would you handle an angry customer? Why do you want to work here? etc..." The interview was very casual, and fairly quick. Expressing that you use and like the products is a bonus. After the interview I was told that I needed to have two references call the store. After I did this I received a call that i had been hired.