Argos Customer Service Advisor interview questions

Went for a group interview at the store. We worked in teams to present what we thought a good customer service advisor should be like. Then we said a little bit about ourselves& backgrounds. Got a call a few days later asking about previous experience, skills and availability.

General questions such as 'what would you do to engage with the team and how would you know you have successfully engaged with your tema members' and 'what is important to remember while working in stock room'