I applied online. The process took 1 week. I interviewed at American Red Cross in Dec 2008
Interview
There was two interviews, one over the phone with HR, then you were asked to come in for an initial interview Basically they asked what you are looking for in a job, are you willing to travel, if you have customer service skills. They give you a good idea what the job is about. The person that interview me made me feel very comfortable and not a bit nervous.