Amazon IT Support Associate II interview questions

First things they ask me to attend virtual interview using chime and got my resume review after 1month applying the job on Amazon job portal. Later on the interview first thing they I'll goona ask u about introduction. And then they will ask some basic questions which I had prepared for my first interview that was almost 5 years back... And it was mentioned that we will be asked some 7 to 10 questions but this guy asked me around 18. Here are the questions POST Multicast Windows cannot connect to server update error How to update bios on a bitlocker enabled system Firewall types DHCP and DORA Getting Faded prints Ntds error Ntfs and fat32 Partition types How many partition can we create on windows BSOD error Permission Policy Rights Apipa Do we need a default gateway What to do if a shared folder is not accessible How to recover files after virus attack What is OST and PST How to take backup in outlook So from the above questions I didn't answer only two but it's not I said I don't know I gave him what I understood by the name. And it was said that they will give some gap after technical and behavioural rounds. But this gave didn't give me a minute 😅😅. He asked me to take an example from my current company or my past to explain two of Amazon's leadership principals. Overall as per me I did well and I was satisfied with what and how I answered and the two question which I didn't answer, I asked the interviewer that I don't know please explain so I'll learn. And then he started searching for answer and he took few seconds then answered me😂😂😂. And finally today I got a mail stating that, we are not able to process your application further and we cannot explain the reason.. So thats it

A virtual hirevue of 7 questions if you clear hirevue then there are 2 virtual interviews 45mins each with a 10 mins break. It depends on who the interviewers is some of them use a lot of tech terminology and others are just looking to see if you understand the concept none the less be prepared for both