I applied through an employee referral. The process took 3 days. I interviewed at Alorica (Spokane, WA)
Interview
Very easy, applied, got a call, came in and did a basic computer test, came in the next day and did an interview. The interview consisted of a person asking me what I know about phones,
I applied online. The process took 3 days. I interviewed at Alorica (Tulsa, OK) in May 2011
Interview
Pretty straightforward as far as interview processes go. They asked for a few examples from my management experience where I had to problem-solve or calm a client down. Was hired within 10 minutes.
Interview questions [1]
Question 1
Can you describe how you would handle an upset customer?
I applied online. The process took 3 days. I interviewed at Alorica (Fort Myers, FL) in Apr 2015
Interview
The interview process was fairly easy, applied online, received a call for an interview, went in the next day took the test for skills and then was interviewed by all 3 recruiters and asking why we thought we would make a good fit there, was told if they we fit the needs of the company and could be fit into the upcoming training they would let me know. Received a call the next day and had to come back in to Job shadow and agent for about 15 minutes and then a 1:1 interview, passed with no problems. Filled out paperwork and started training!
Interview questions [1]
Question 1
Name a time you had to go out of your way to assist a customer, and did you break any policies in the process, if you did what policies and why?