Customer Service Representative applicants have rated the interview process at Alorica with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 16 days.
Common stages of the interview process at Alorica as a Customer Service Representative according to 7 Glassdoor interviews include:
Skills test: 26%
Phone interview: 21%
One on one interview: 16%
Presentation: 16%
Personality test: 11%
IQ intelligence test: 5%
Group panel interview: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Alorica (San Antonio, TX) in Sep 2014
Interview
First interview is with the supervisor in the HR building (normal interview questions)
Second interview is with the project manager or supervisor (simple also). Manager or Supervisor will let you know if you are hired, and they let HR know their decision. By the time you walk back to HR they'll let you know when training starts. All done in one day!
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.