I applied online. The process took 1+ week. I interviewed at Allstate (Northbrook, IL) in Jul 2014
Interview
Was called by HR rep via phone. Passed the phone interview. They then sent me a personality test that I also passed (they send you an e-mail right after you pass it letting you know if you indeed did). Next step is the face to face which is very east also.
I applied online. The process took 1+ week. I interviewed at Allstate (Woodridge, IL) in Jul 2014
Interview
Honestly, it was a very pleasant and easy interview. I spoke with two gentlemen who were the heads of the liability claims department, and they were both very easygoing and cool. Although Allstate is a huge company, the demeanor of everything was laid-back. Both of the men took a "we have to ask you these silly questions because it's a job interview" approach, but they still ask many questions that are less robotic and more individualized. They made nearly everything about the position clear. I really liked that they told me what the other recent hires were like - it gave me an idea of how my qualifications matched up with those who are entry-level college grads like me. I only interviewed yesterday and am waiting for a call back, but regardless if I get an offer, it was a very simple interview that increased my confidence and the appeal with working for the company.
Interview questions [1]
Question 1
None were difficult. They were all customer service related. How do you handle stress at work, how do you handle an unhappy customer, have you ever dealt with a big change at work, etc.
I first got the email to set up an interview. In the email it gives you hints on how to answer the interview questions (phone). During the interview process they do seem to throw curve balls at you.
Interview questions [1]
Question 1
Name a time that you and a coworker did something that you were not supposed to do.