The questions were quite straight forward - it was very easy to prepare by remembering to search up common Ramp Agent interview questions beforehand! Remember to think of scenarios to answer questions along the lines of "Describe a time where you....".
AI interview with sapia.ai
Questions range from team based to safety. It took around 20 minutes to complete. Very straight forward.
Next they review your answers and decide if you are given a 1v1 Microsoft teams interview.
I applied online. The process took 2 weeks. I interviewed at Air Canada (Vancouver, BC) in Dec 2023
Interview
First step is an AI interview conducted by Sapia.ai
You will be asked difficult interview questions.
If you pass the Ai Selection, you will get an email from a recruter confirming your job interest. After that you will get another email for your Virtual Interview
Second Step is a vertual interview via the Video platform called Microsoft Teams.
Interview questions [1]
Question 1
How do you handle high-stress situations, and what strategies do you employ to stay composed?