Glassdoor users rated their interview experience at Air Canada as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Flight Attendant and rated their interviews as the hardest, whereas interviews for Flight Attendant and roles were rated as the easiest.
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It was very easy process.
I had an video interview. The questions asked were mostly situation based and related to previous job. 2 days after, I had language test. They sent me job offer within a week after the interview.
Interview questions [1]
Question 1
Tell me a time who you had to face angry customer and how you dealt?
I applied online. I interviewed at Air Canada (Washington, DC) in Aug 2022
Interview
As a foreigner, this interview was my last bid trying to find employment in the US, but my experience with AC was horrible. I'm leaving this country in a few days as originally scheduled so I will be all out about my experience.
I was first interviewed for this position in early July but did not hear back from them till August and that is where the issue began. On Aug 8, I was invited for the second round of the in-person interview for this position in Washington D.C on Aug 11 at 9 a.m. By the time I received this notice, I was already out of the region and was in an airport waiting for a flight moving to Texas in order to depart to my home country on Aug 15. I replied to the email ASAP asking whether it was possible to make it online and told my contact that I'd make sure to attend the interview even though that means paying for a $600 round trip flight ticket out of my own pocket. I missed her first call because I was on a flight and was not able to call back since I do not have international service. I also did not tell my contact at Air Canada that I was leaving the country, concerned doing so would negatively impact my outcome. On Aug 9, I received 0 replies from my contact and made up my mind to attend the interview in person because that is still better than going back to my home country at the moment, and should give it a shot. At 4:40 p.m. Aug 10, hours after I landed in DC, I was contacted again asking for online availabilities, I replied at 5:15 p.m. and confirmed again that I have arrived specifically for the interview. No other communication occurred after. On Aug 11, I arrived at the Air Canada desk at the airport 15 minutes before the designated time, and what happened after was a true nightmare for me. After 30 minutes of waiting, the hiring manager approached me and told me that there has been NO appointments made, so I told her this was the original time that I was informed about and decided to show up just in case. She told me with an attitude that "it is very unprofessional to show up without an appointment". When I was trying to explain my situation to her, she virtually interrupted me and told me "telling personal stories is unprofessional" and blamed me for not creating opportunities to call my contact up in Canada. She pretty much kicked me out of her office and made no accommodation or suggestions for working this out at all. I know that I had some responsibilities for the miscommunication, but that was no excuse for the hiring manager to treat me with such impatience and hostility. She kept marking my actions as unprofessional despite I really went out of my way to secure this opportunity with all the resources I have and I wonder if her attitude and managing the American hiring process from Canada are "professional" (If you want a position in Adidas, should they call you from Europe?). I withdrew my application right after, only because despite all the efforts that I have made trying to find my place in a company that brands itself for diversity and inclusiveness, I was not even spared a few minutes to share my stories in full. Even though I am currently a fresh graduate student seeking employment, I think my time is as valuable as my potential employer's.
I am not whining about how it did not turn out as I wanted, and I admit I have partial responsibility for this result. I want my fellow candidates to have a rough image of what the DCA Air Canada hiring manager looks like, especially when you are not white.
Easy phone interview, go over very basic behavioural questions. The interview was done over Microsoft Teams and was just basically very easy and you pretty much needed only a pulse to pass. After you get steps to do online training and schedule you for medical. I didn't up getting the role later on because of medical.
Interview questions [1]
Question 1
Tell a time where you had a conflict with a coworker and how you dealt with it.