A recruiter will conduct an initial screening to:
Confirm your availability and willingness to work irregular hours, including nights and weekends.
Briefly discuss your experience and motivation for applying.
I am asked about my availability, ability to work shifts, and basic customer service experience.
Common questions include:
"Why do you want to work for Air Canada?"
"Describe a time you handled a difficult customer."
"How do you handle stressful situations?"
may also be asked about your ability to manage a fast-paced, high-pressure environment and understand the airline's values.