Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Air Canada

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Air Canada reviews | Air Canada jobs | Air Canada salaries | Air Canada benefits | Air Canada conversations
      Air Canada interviewsAir Canada Customer Service (CSR) interviewsAir Canada interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service (CSR) Interview

      Jan 4, 2025
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Air Canada in Oct 2024

      Interview

      Curious. Not a word to say than asking if is it a place that can be good to go everyday to work? Similar question and so on. The whole process took a while. And dont know what to expect after the process of hiring.

      Interview questions [1]

      Question 1

      What was the most difficult situation I found in.....
      Answer question

      Other Customer Service (CSR) Interview Reviews for Air Canada

      Customer Service Representative Interview

      Sep 12, 2025
      Anonymous Interview Candidate
      Montreal, QC
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Air Canada (Montreal, QC)

      Interview

      The progress was lengthy. I had 2 interviews excluding the phone one. It took a while before I got a call back to get a response. The benefits seem nice though.

      Interview questions [1]

      Question 1

      What are your qualities and weaknesses?
      Answer question

      Customer Service Representative Interview

      Aug 1, 2025
      Anonymous Interview Candidate
      Montreal, QC
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Air Canada (Montreal, QC)

      Interview

      I passed 5 interviews (4 for each language} The general one was long and they asked me some treaky questions. At the end, they explained to me all about the position and they gave me the opportunity to asked them questions.

      Interview questions [1]

      Question 1

      What were my goals? Describe how did I improve myself in previous jobs?
      Answer question

      Customer Service Representative Interview

      Apr 12, 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Air Canada (Toronto, ON)

      Interview

      One on one sit down interview with an interviewer. The person asking different questions. It does include role play, explaining what is expected and the schedule is base on 24/7 industry

      Interview questions [1]

      Question 1

      What does it mean to you ponctuality?
      Answer question