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      Air Canada

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      Customer Experience Manager Interview

      Aug 31, 2023
      Anonymous employee
      Toronto, ON

      Other Customer Experience Manager Interview Reviews for Air Canada

      Customer Experience Manager Interview

      Jul 23, 2023
      Anonymous Interview Candidate
      Toronto, ON
      Declined offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Air Canada (Toronto, ON) in Jun 2022

      Interview

      Consists of two rounds- 1st is an HR round - give a brief description of your background, why you applied for the job, discuss on a high level your skills 2nd - with the hiring manager and the team - more technical, how can you apply your skills to the job at hand etc.

      Interview questions [1]

      Question 1

      Tell me about yourself Situational based questions
      1 Answer
      1
      Neutral experience
      Easy interview

      Application

      I interviewed at Air Canada (Toronto, ON)

      Interview

      Two step interview - one phone interview - one panel interview. Easy process, mainly situational based questions. Took about 20days to get an answer. Overall okay process. Could be better in terms of communication throughout after hiring.

      Interview questions [1]

      Question 1

      How would you handle an experienced team member
      Answer question

      Customer Experience Manager Interview

      Aug 27, 2021
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2+ months. I interviewed at Air Canada (Mississauga, ON) in Oct 2019

      Interview

      Very thorough but very fair. Great questions asked- real questions that pertained to the job. Love the panel as well. They truly give everyone an equal opportunity and I am pleased.

      Interview questions [1]

      Question 1

      How would you handle the stress of working in an airport?
      Answer question