The process took 3 weeks. I interviewed at Air Canada in Apr 2022
Interview
After 3 weeks of applying online, got a call for a virtual interview that lasted about 45mins.
Asked questions about your past work experiences. Lots of behavioural questions. Then, booked a medical test. I’m not sure how long til you get your results for the medical test, but its been over a week now.
Interview questions [3]
Question 1
Tell me a time when you had to deal with a difficult customer and how did you resolve it. (Try and use the S.T.A.R Method)
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.