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      Air Canada

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      Customer Services Agent Interview

      Oct 29, 2014
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Air Canada (Toronto, ON)

      Interview

      I applied online, the very next day they called me, they asked a few questions( how did you handle an angry passenger, what did you dislike and like about employment and the next day someone called to schedule the Language skills test over the phone , I did both language test, I did OK. questions were basic "hello how are you? tell me about your past job experience and where do you see yourself in 10 years" you have to be able to respond in both languages. I was invited in for the face interview and was told the process could take possibly up to 2 weeks....at this moment...Im waiting to hear back....

      Interview questions [1]

      Question 1

      6-7 situational questions and 1 role playing scenario in the end.a The interviewer was extremely nice, welcoming environment, they make you feel relaxed and comfortable :) .
      Answer question
      5