I applied online. The process took 3 weeks. I interviewed at Air Canada (Toronto, ON) in Feb 2019
Interview
The phone screening and language assessments were good. They scheduled my language assessments during my phone interview. After the language assessments i got an email asking to pick a day and time (they give options) for a face to face interview. I have yet to my face to face but I’m looking forward to it
Interview questions [1]
Question 1
Basic questions:
What does good customer service look like to you?
How would you help a person who is very angry?
What is your most recent employment place and what do you do there?
Why do you want to work at Air Canada
The progress was lengthy. I had 2 interviews excluding the phone one. It took a while before I got a call back to get a response. The benefits seem nice though.
I passed 5 interviews (4 for each language}
The general one was long and they asked me some treaky questions.
At the end, they explained to me all about the position and they gave me the opportunity to asked them questions.
Interview questions [1]
Question 1
What were my goals?
Describe how did I improve myself in previous jobs?
One on one sit down interview with an interviewer. The person asking different questions. It does include role play, explaining what is expected and the schedule is base on 24/7 industry