I applied online. The process took 4 months. I interviewed at Air Canada (Toronto, ON) in Dec 2017
Interview
You will go through 3 phone interviews before you've a face to face interview. Do not worry, the process is fairly simple and you can easily get through it. The interviewer will be asking you a lot of questions which should be backed up by examples from your experience.
Interview questions [1]
Question 1
Give an example from your experience when you had to deal with an unsatisfied customer?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.