I applied online. The process took 2 months. I interviewed at Air Canada (Vancouver, BC) in Dec 2016
Interview
Phone interview -> Language tests -> Face-to-face interview. Phone interview consisted of general questions and some scenerio questions. Language tests were just casual everyday conversation. Face-to-face consisted of 1:1 and group interviews.
Interview questions [1]
Question 1
What would you do if there was a passenger in a wheelchair sitting in an exit row seat and you had to tell them to relocate?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.