I applied online. I interviewed at Air Canada (Vancouver, BC) in Feb 2017
Interview
Applied online on the 10 Feb 2017, got a phone call for telephone interview on the 15th - the basic questions, did 3 language tests in the next 2 days. Language test is more of a "general conversation", seeing how good you can speak and communiate, they do tell you "this is not an interview" and your answers won't be used for the interview process.
Interview questions [1]
Question 1
What would you do if there was a passenger sitting in an exit row seat that has a broken leg and you had to tell them to switch seats (it is a hazard for a person with injury to sit in an exit row seat)?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.