I applied online. I interviewed at Air Canada (Toronto, ON) in Feb 2017
Interview
I applied at the end of Jan 2017 and got a call a week later , I did the interview right the same day , and was scheduled for 3 languages interview , I did them within a week ! all went very well . It was very easy so far . any idea how long it takes to the next step ? and what is the next step ?
Interview questions [1]
Question 1
About previous customer service experience , why you apply for this job , what you are going to add to the company .
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.