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      Air Canada

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      Customer Sales and Service Agent Interview

      Sep 3, 2016
      Anonymous Interview Candidate
      Vancouver, BC

      Other Customer Sales and Service Agent Interview Reviews for Air Canada

      Customer Service and Sales Agent Interview

      Sep 9, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Air Canada (Vancouver, BC)

      Interview

      I had a phone interview last Tuesday. Then, I had a face to face interview last Thursday. Before the face to face interview, I had done some assessments online. It took about 45 mins. At last, I had linguistics assessment through phones. At the end of the interview, the interviewer said somebody would call me and tell me yes or no by the end of this week. but I haven't got any responses till now.

      Interview questions [1]

      Question 1

      1. what do you know about the post that you are applying for? 2. give examples about your experience that you can show your organization skills. 3.what is your achievements? 4. why are you interested in this position? 5. tell an experience that a customer was very rude on something. how did you handle it? 6.what did you do if you could not meet the deadline?
      1 Answer
      3

      Application

      I interviewed at Air Canada

      Interview

      Initial phone interview followed by an email personality and compatibility assessment, Once you are hired they schedule phone interviews to verify your language skills that are on your resume, so be prepared for that. Overall it is a pleasant and straightforward process, much like any big corporation.

      Interview questions [1]

      Question 1

      Why do you want to work for AC?
      Answer question
      1

      Customer Service and Sales Agent Interview

      Jun 5, 2024
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Air Canada

      Interview

      Very easy and straightforward interviews. Your hiring is conditional on the language assessment you need to take during your training and it needs to match your resume, so be mindful of that. Initial email, one assessment, one phone interview. They hire volume not quality for entry level positions.

      Interview questions [1]

      Question 1

      What made you want to apply?
      Answer question

      Customer Service and Sales Agent Interview

      Nov 17, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Air Canada in Sep 2023

      Interview

      Interview process was very professional, unbiased, conducted by an Air Canada recruitment specialist. Was contacted to schedule an interview, then a language assessment was done to complete the application, received a call back with the initial job offer, then onboarding.

      Interview questions [1]

      Question 1

      How would you handle a call from a customer where English or French isn't their primary language (essentially language barriers).
      1 Answer