I applied online. The process took 3 weeks. I interviewed at Agoda (Yakarta) in Oct 2018
Interview
I applied online. The 1st hiring manager got back to me pretty quick. She and the 2nd interviewer have explained to me the salary, accommodation, training, and the working schedule. Honestly, I got my expectation up.
There were 2 online tests (not brain test). Also, 1 phone interview and 1 voice Skype Interview (not face to face).
I was well prepared with everything (got dressed properly and make up on set) however, it was only audio. There is no news for 10 days, they got back to me after by email, with no offer. The whole process took 3 weeks.
Interview questions [1]
Question 1
- How would you handle an angry customer?
- Where do you see yourself in 5 years?
I applied online. I interviewed at Agoda (Kuala Lumpur) in Nov 2018
Interview
There were 3 stages.
1st - phone interview
2nd - online test
3rd - face to face interview.
1st interview was more relax. Just simple questions and answer calmly. The recruiting agent is very polite.
2nd interview was much more challenging. The online test have time limit. Very limited time for the task given. Need to be prepared and most important is to calm down and fast. Think fast is the key because the time given is too limited.
Overall interview were good and the 3rd interview was the hardest yet very inspiring.
Interview questions [1]
Question 1
-hard situations in your life that you managed to handle.
-why should we hire you?
I applied online. The process took 4 weeks. I interviewed at Agoda (Bangkok) in Oct 2018
Interview
The HR mentioned in the beginning that they normally have a "freaking lot of interviews until we get that you're a good fit". Several rounds that I was through included:
(1) Initial screening by the HR – straightforward and easy.
(2) First onsite round with the current Associate Director - Account Management & Business Development. Again, depends on how you build the rapport, but overall was pretty straightforward. The interviewer was a very nice man who seemed both humble and interested in building up connection. Overall a positive experience.
(3) 5 online tests 20-30 minutes each. Takes time but overall a fair evaluation.
(4) Second onsite round with a Regional Director Market Management. Lots of talking predominantly on the way of thinking (not industry knowledge, as the JD did not suggest any prerequisites in online travelling). Again, the interviewer was a pretty good fellow with a sense of humour and fair views on a different train of thought.
(5) Associate Vice President. Came across as a very arrogant and myopic. I guess that this normally happens with people who have worked far too long in the industry and thus refuse any challenging opinion. Several times the interviewer tried to catch me unguarded, yet every time fell short of own's unsubstantiated logic. Having nothing to say in return, the interviewer tried to exert his authority by explicitly demonstrating his bad manners (interrupted continuously, exercised negligence and yawed at me while listening). In the end, he just stood up and said that the interview was over. Could be the Agoda's best practice but I was expecting that the interviewer would at least know the purpose of the meeting rather than just trying to look poorly educated (at the AVP level it was ultimately preposterous).
Four days after I had a call from the HR that I was out. "We decided to discontinue the process. I cannot tell you why, but the interviewer said you were not a good fit".
Again, Agoda at it's best. At the end of the fifth(!) round I expected to get a fair feedback.
What can I say? Would I accept it if I got an offer? Probably not if it meant that I would have to please arrogant and myopic managers with entrenched (and distorted) thought process.
And that is the very reason why I rated the interview as positive: it can help you to tell the toxic company from a good one. And make your decision before you end up kissing butts.
Interview questions [1]
Question 1
What is the key success factor for Agoda: pricing, availability, curated content, partners?