Accenture Customer Service Representative (CSR) interview questions

How do you react to someone who is irritated?

ACCOUNT EXECUTIVE SENIOR – NOV 2012 – APRIL 2014 - SÃO PAULO-BR I was hided with propose to develop the sales area, solutions offered include, SaaS, and BPO management. • Researched, identified, and pursued new business opportunities. Developed and executed the go-to-market strategy for new customer acquisitions. • Led the entire sales lifecycle process from prospecting to closing, which enables to successfully build and maintain relationships, drive long-term business and revenue to create opportunities and net-new innovative workloads, customer advising, customer satisfaction, and retention. • Pilot project design and management. Through database and operation studies, I designed customized solutions. Implantation lqwdjo