The process was quick and easy. I applied, did the interview, and got an offer all within a week! Super friendly staff and they were open to answering my questions!
Thank you for taking the time to share your positive experience interviewing for a Customer Service Representative position. We’re so happy to hear that the process was quick and easy and that all your questions were answered along the way. Welcome to the ADT team!
Positive experience
Easy interview
Application
I interviewed at ADT (Savannah, GA)
Interview
The interview went well and the recruiter was easy to talk to. I had a great experience with the interview and they made sure my questions were answered. I’d recommend them to a friend
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer
I applied online. The process took 2 weeks. I interviewed at ADT (Wichita, KS) in Dec 2024
Interview
Video interview asked standard questions very laid back and always be prepared before hand research adt and customer service representative questions. Why you would be a good fit how to deal with angry customers
I applied online. The process took 3 weeks. I interviewed at ADT (Knoxville, TN) in Jan 2024
Interview
The interview process scared me a little because i had to role play and was not expecting that especially not really knowing my role. It all worked out for me though
Interview questions [1]
Question 1
name a time you dealt with an upset customer.
what did you do to calm them down and what was the outcome
