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      Customer Retention Specialist Interview

      Dec 19, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at ADT

      Interview

      Phone interview today with ADT for Retention Specialist role that rolls into a sale position in 60-90 days. The sales role comes with commission and is inbound calls only. Wish me luck, please

      Interview questions [1]

      Question 1

      How are you doing today?
      1 Answer

      Other Customer Retention Specialist Interview Reviews for ADT

      Customer Retention Specialist Interview

      Oct 9, 2021
      Anonymous employee
      Valley, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ADT (Valley, AL) in Sep 2021

      Interview

      A recorded virtual interview first. A live video chat interview to follow. The first is recorded and you just answer questions on a recording platform. The second interview is virtual and with a live person. They go over your resume and inquire about your duties and why you left each position. The interview was professional enough to know it was an interview but personable enough to not be stressed or nervous.

      Interview questions [1]

      Question 1

      If there were 10 applicants and only 1 position, why should we choose you?
      1 Answer
      2
      avatar
      ADT response
      4y
      Thank you for sharing your positive feedback regarding your interview experience. We are happy to hear that the process was pleasant and welcome you to the ADT family!